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In this guide, you’ll learn how to:
  • Select the plan that fits your usage.
  • Refuel your token balance.
  • Upgrade, switch, or cancel without service gaps.
  • Manage payment sources and billing profiles.
  • Export invoices or receipts on demand.

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Before you begin

You’ll need:
  • A logged in Rocket account.
Mobile app limitation: Subscription management is not available on the mobile app. Please use the web browser to manage your subscription.

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Buy a plan

1

Open your profile menu

Select in the upper-right corner to open account controls.
Profile menu opened from profile icon on Rocket homepage.
2

Go to Account Settings

Choose Account Settings from the dropdown.
Account Settings option highlighted in the dropdown menu.
3

Open the Subscription tab

Inside settings, choose Subscription in the left navigation.
Subscription tab in the settings sidebar.Subscription tab in the settings sidebar.
4

Choose a plan

Pick a paid plan from Personal, Rocket, or Booster.
Annual billing automatically applies a 20% discount.
List of Rocket subscription plans with pricing and included tokens.List of Rocket subscription plans with pricing and included tokens.
5

Click Upgrade

Select Upgrade on the plan that aligns with your workload.
Success check: The secure checkout screen opens with your selection pre-filled.
6

Subscribe to the plan

Enter payment details, review billing cycle, then click Subscribe.
Checkout form to complete subscription with payment details.
Success check: You receive an email confirmation, fresh tokens appear in Subscription, and the new plan badge is active.

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Refuel your token balance

1

Go to Subscription tab

Return to Account Settings → Subscription.
2

Click Refuel

Click Refuel 5M tokens for US$20 beside your current balance.
Refuel tokens link next to your current token balance.Refuel tokens link next to your current token balance.
3

Choose quantity and confirm payment

Set the number of packs, verify the total, and click Pay.
Checkout screen with quantity selection for refueling tokens.

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Upgrade to another plan

1

Click Upgrade on a different plan

Inside Account Settings → Subscription, pick Upgrade on the desired tier.
2

Confirm the upgrade

Follow the checkout prompts to authorize the change.
No cancellation is required. Rocket prorates and upgrades automatically. The upgrade takes effect immediately with prorated charges, and you receive additional tokens right away.

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Downgrade your plan

To downgrade, open the Stripe customer portal by clicking Manage beside your active plan in Account Settings → Subscription, then select a lower-tier plan.
  • Downgrades are scheduled for your next billing cycle.
  • You keep your current plan and token balance until then.

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Cancel your subscription

1

Open Manage Subscription

In Account Settings → Subscription, choose Manage beside your active plan.
Manage button next to your current subscription plan.Manage button next to your current subscription plan.
2

Click Cancel Subscription

Select Cancel Subscription to start the offboarding flow.
Cancel Subscription button in manage plan view.
3

Confirm the cancellation

Review the end date, acknowledge token expiration, and click Cancel subscription.
Confirmation screen for canceling Rocket subscription.
Success check: Billing stops immediately while access continues until the displayed end date.

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Update your payment methods

1

Go to Payment Methods

Open Manage, then scroll to Payment Methods.
Saved payment methods listed in manage subscription view.
2

Add a new payment method

Hit + Add payment method, then add card, bank, or wallet details.
Payment method form with options for card, Cash App, Amazon Pay, and bank.
Need to adjust a method?
Use the three-dot menu to Delete or Make default. Keep at least one method tied to any active plan.
Methods linked to live subscriptions stay locked until you switch the plan to a new method.

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Update your billing information

1

Open Manage Subscription

Navigate to Account Settings → Subscription and choose Manage.
2

Click Update Billing Information

Scroll to Billing Information and select Update Billing Information.
Form for updating name, address, and tax info.
3

Edit and save your details

Refresh name, address or tax info, then click Save.
Tip: Include legal entity info for compliant invoices.
Success check: The Billing Information card reflects your latest details instantly.

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Download an invoice or receipt

1

Go to Invoice History

Inside Manage Subscription, scroll to Invoice History.
List of previous invoices showing plan name and dates.
2

View or download invoice

Open an invoice entry, then pick Download Invoice or Download Receipt.
Invoice detail view with options to download invoice or receipt.
Success check: The PDF downloads immediately and is ready to share or file.

You did it!

You’re in full control. Plan, pay, and download on your terms. Rocket’s got your back.