Skip to main content

​
How to reach support

Need help with Rocket? We’re here to assist you. Choose the option that works best for you:

​
Email

For account-related issues, billing questions, technical problems, or general inquiries, send an email to our support team:

Email Support

support@rocket.new
When sending an email, please use the following format in your email body: 
Project Name: 
Issue: issue details
Project URL: www.rocket.new/project-id-here
Screenshots/Video: Add screenshots or video recording of the issue faced to help you faster and reduce communication loops
Our support team typically responds within 24-48 hours.

​
Discord Community

Join our Discord community to interact with other builders and get support. Post your issue in the #rocket-support channel. A bot will guide you through questions to help escalate your issue to the right person.

Join Rocket Discord

Join the community to interact with other builders and get support in #rocket-support.
We’re committed to helping you succeed with Rocket. Don’t hesitate to reach out!