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Describe the SMS flow you want in chat and Rocket generates the complete logic - message templates, sending API calls, phone number formatting, and delivery tracking.

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What you can do

SMS verification codes

One-time codes for account verification, email confirmation, or identity checks.

Two-factor authentication

An extra layer of security with SMS-based verification during login.

Order and shipping updates

SMS notifications when order status changes, from confirmation to delivery.

Appointment reminders

Automated SMS reminders before scheduled appointments, meetings, or events.

Alert and notification system

Time-sensitive alerts for system events, threshold warnings, or custom triggers.

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Before you connect

You need three values from the Twilio Console:
  • Account SID - found on the Twilio Console dashboard
  • Auth Token - found on the Twilio Console dashboard
  • From Phone Number - your Twilio number in E.164 format, e.g. +15551234567
How to find your Auth Token and Account SID - Twilio Help Center
Never paste your Account SID or Auth Token directly into chat. Always use the secure connection popup.
Twilio is a task-level connector. Each Rocket task connects to its own Twilio credentials independently.

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Connect Twilio

You can connect from two places - both open the same popup.Option 1: From chatType a prompt that mentions SMS - for example, Connect Twilio and send an SMS verification code when a user signs up. Rocket detects the intent and shows a Connect button inline. Click it and the popup opens.
Twilio connection prompt in the Rocket chat panel.Twilio connection prompt in the Rocket chat panel.

Twilio connection prompt in chat

Option 2: From the Connectors tabClick the ... button in the preview toolbar, then select Connectors.
Toolbar dropdown with Connectors option highlighted.Toolbar dropdown with Connectors option highlighted.

Open Connectors from the toolbar

Click the Twilio card, then click Connect.
Connectors panel showing the Twilio card with a Connect button.Connectors panel showing the Twilio card with a Connect button.

Twilio card in the Connectors panel

After clicking ConnectA popup opens. Enter your Account SID, Auth Token, and From Phone Number, then click Connect.
Connect Twilio popup with Account SID, Auth Token, and From phone number fields.Connect Twilio popup with Account SID, Auth Token, and From phone number fields.

Connect Twilio popup

A green dot appears next to Twilio when the connection is active.Update or disconnectGo to Connectors > Twilio. Click Edit to update your credentials or Disconnect to remove the integration.
Twilio card showing Edit and Disconnect buttons.Twilio card showing Edit and Disconnect buttons.

Edit and Disconnect options on a connected Twilio card

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Example prompts

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Tips

  • Pair with Supabase. Rocket stores verification codes and user phone numbers in Supabase. Connect Supabase before Twilio for the best results.
  • Trial accounts have restrictions. On a Twilio trial account, you can only send SMS to verified numbers. Upgrade before going live.
  • Phone numbers must be in E.164 format. Always include the country code, e.g. +15551234567.
  • SMS costs vary by country. Twilio charges per message based on destination. Check Twilio’s pricing page for current rates.
  • One Twilio account per task. Each Rocket task connects to one set of Twilio credentials. Use different tasks for different Twilio accounts.

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What’s next?

Supabase

Store phone numbers and verification codes. Recommended for most Twilio SMS flows.

Stripe

Send SMS order confirmations and payment alerts after Stripe transactions.

Resend

Combine SMS notifications with email for multi-channel communication.

All connectors

Browse every available integration.